burnout

Burnout: 15 Tips to help your employees

Burnout, also known as emotional exhaustion or professional burnout, is a reality present in many organizations. Notorious emotional and physical exhaustion, lack of concentration, negativity, difficulty in performing tasks and successive absences from work are some of the symptoms of this disorder and signs that you should pay special attention to.   What is Burnout? Burnout Syndrome can […]

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customer service

Customer Service in the Workshop: 6 Practical tips

Discover how you can improve your customer service and ensure your business success. Good customer service is essential to ensure the success and sustainability of any business. When it comes to customer satisfaction, an effective mechanical repair isn’t the only factor that matters. It is essential that every detail of the relationship you maintain with your customers is […]

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sustainability

Sustainability: How to make your workshop environmentally friendly

When we are talking about environmental sustainability the automotive industry is in the centre of the debate. Each day even more companies are taking in consideration the environment issues, following the market trend for greener and sustainable businesses. For this reason, among others, it´s crucial that your workshop adopts an ecological behaviour. Reduce the environmental footprint […]

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